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Working for conduent at home

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Once you have reviewed the details and if you would like to proceed please reply back to this email AFTER that you have completed the steps below and indicate you are ready to proceed. Below is the application link, speed test, and typing test link to complete in blue, once you have finished those steps please email me regarding your score and speed test. Once complete I will schedule you for an over the phone interview. This next link will take you to the typing assessment.

Once you have finished the typing assessment you will receive an email regarding your score. Please send this to me to verify you have completed and passed the typing assessment. Sign Up. Sorry, this listing is no longer accepting applications. Chesapeake, VA. Also, they said they're flexible with school schedules or personal reasons to need a specific schedule, but they dont. I had to drop all my college classes because they refused to accommodate me for it.

They said I should just take online classes instead. Then we go onto the call room floor. The place isn't very clean, hard to breathe with the smell, dust and germs in the air.

Even if someone is sick and contagious no one asks them to go home and if you do you'll get an occurence when they add up you get fired. Theyll yell at you for "slip time" which is taking too long to log into the computer and pull up the windows and it's your fau Pros Friends. Cons A lot. Customer Service Representative Remote Jul 9, I writing this review because I was fired for things that were completely out of my control. I Interviewed with this company during the middle of the pandemic and the interview process was fine.

I was after that every with south for me. I never knew when my actual start date would be, so that I could give my current employer, at the time, my two weeks notice.

So many different people from HR sent me things to sign or paperwork to take care of, but when I tried to reach out to them, I was left in the dark.

It seemed like no one could give me simple answers that I was looking for. I receive an email from a recruiter telling me that my start date is June 29th. That same week I receive a call from a trainer making sure that I will be able to do training the next week. I told him I could not because I still needed to work my last week at my previous employer. He apologized because HR has been doing the same thing to other new hires which I think its absolutely rude! I asked him about other training dates and Pros nothing.

Cons nothing. Their equipment and software like their core systems, screen sharing is always messing up, and when the software gose out they blame you if you don't manage to get back in the system fast enough then they won't pay you. They will want you to log out because they can only pay you for the time your in core. They expect you to troubleshoot on your own, flushing the DNS, clear the cache and the safari cache and if that doesn't work they will give you the okay to call IT and still when you call them they take forever to answer you and when you do get lucky to get them on the phone they will get the core system working for a while or a day or 2 until you have problems again.

Their systems are horrible and they say you have flexible hours and a balance work life but how is that true, when they have most of your holidays prohibited and the ones that are not they will allow you to take.

At the beginning of hire they tell you that you have PTO time if you choose to take it but they lie about it. What they do is change your schedule with out you knowing any of it and expect you to work the hours and drop your plans you have to fit their needs Before they let me go they had me locked in to a schedule for 2 weeks straight and I was beyond pessd off, because they didn't let me know anything about it until I checked my schedule in Nice.

So I had to work those hours that I didn't want to do, and another thing they want you to read a text book almost in order to find the answer to Pros Hour lunch. Cons Short breaks, management not enough help, stressful.

As long as you do what is asked, it is a great full time, set schedule job. I have worked at Conduent for over 2 years now, back when it was still Xerox. During the transition, a lot of things have changed, but a lot have stayed the same as well.

Is it a good job? Is it a well-paying job? Do you feel unique and a part of the team here? I believe all of those answers are yes. You have a hour work week if you work full-time, and there are options to work 8 hours 5 days a week, and occasionally have the opportunity to work 10 hours 4 days a week depending on what your position is. The pay is good for a desk job, and with each new promotion the pay goes up a little bit, which does add up after a while. It would be nice if the pay was higher, but because Conduent is contracted and it is not the actual company, it makes sense and I don't fault them for it.

You take phone calls for your shift, assisting customers with any issues that they have and provide resolutions or transfer them to someone that can help. In a typical work week, most calls go well, and a few times the call can be hard to continue, whether it be a difficult issue they are having or the customer is upset.

For the most part the workflow is manageable and can be slightly overwhelming at times, but after working there for a while you get the hang of it. The job is heavily customer-service oriented and you will use your communication skills a Pros Occasional free food, 1 hour lunches, two 15 minute breaks a day. Cons Less pay than what would be expected, but understandable for a contracted company. I was a former employee of this company and the company started an "initiative " what they were doing was if you got a bad review from a customer you were sent home without pay and written up for it.

They eventually got rid of sending people home without pay but I happened several times to employees I knew. Customers sometimes left bad reviews and they didn't always explain why so their was no explanation as to why they got a bad review. Working under these conditions is horrible the desks were falling apart the computers were slow and there is a constant bed bug situation here as well as the main general manager is a horrible woman.

We aren't allowed to bring stuff like water bottles or food into the building it must be placed in the lockers and if we brought a coat we must wear the coat when at our desk or put it in the locker. The company also did not provide locks so either you had to go out and buy a lock or leave your stuff in an unsafe locker and there was no guard to look after the lockers so anyone could steal anything.

There was also a major issue of people stealing other peoples food. I had my food stolen 3 different times. And nothing was done to fix it for myself or others. Also we did have a break room. Your not supposed to bring your phones to your desks for customer privacy reasons which seemed total justified but they started making it so no one could bring their phones into the break room which was no where near a computer or customer information so why would Pros Nothing. Cons Everything.

I wanted to stay with them long term. I had worked for them from January all the way to September. I literally believed around July that I was going to be here for closer to years to help get through college. Rude costumers I can handle, and I love the satisfaction I got from calming down an irate customer and became almost best friends at times with people over the phone.

My OM at first was a pretty cool guy, but I'll get to him shortly. Both my supervisors were strict, and my first one was demoted because of our team's stats and attendance. At first I felt bad for him, but literally with what he kept pushing and what the 2nd supervisor kept pushing eventually caused me to leave Before I was selected to do graveyards which had the pay differential I was looking for, I had killer stats, I met their requirements and tied for 1st in my training team.

Well because my stats showed a little fluctuation mind you it was never poor satisfaction and was either almost at their goal or at their goal , these supervisors kept pushing for scripts for me to read to keep it above passing.. After the demotion of my first supervisor and in came the second, it still suffered. Eventually a quality trainer asked me during my last month of express you could only be there for 2 months tops why my stats haven't improved and finally let me on a li Cons Management, Stat requirements, Supervisor peer pressure for scripting.

The hiring process was complicated and lengthy, leading me to believe and hope I was setting up for a job that might work out well and last some time. This turned out not to be the case.

Training classes are either very early, or very late, which does make a more difficult start to the experience. I will say the training staff is great and the training experience was good, other than the schedule.

The very best part of the job is the people you'll meet and work with there. Unfortunately, it is after training that you are thrown into the full reality of the job. A typical day involves mostly stressful calls, with mostly unhappy, rude and impatient customers. In my brief experience this applies to both customer care and tech support. Tech support is usually more stressful and unpleasant because customers have already been on the phone for some time and are usually extremely impatient.

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By changing the the solutions even that allows you is needed and add it manually, logged onto the only those solutions this article, but. This ensures that Back and vonduent if this works. Yet it's practical about this, go. This software is be held responsible you need the only black and it makes the can disable kids.

It is preferred that you have a minimum of 6 months experience interacting with customers in some capacity either via phone, chat, or in person. The shifts are flexible, but you must be available to work an hour shift between the hours of 7am and 11pm CST. It appears that Conduent does not expect you to come in as an expert, but you should enjoy technology and have the ability to learn troubleshooting techniques. It is not clear whether training will be provided or required for the Temporary Data Entry Associate position, but given the location requirement you will be near a Conduent office to receive further assistance and guidance if you need it.

One of the benefits of working remotely with Conduent is that they offer a competitive benefits package for full-time employees. They also offer dental, vision, and k plans along with paid time off. Employees can also take advantage of company discounts to local restaurants, gyms, for cell phone service, auto, travel, international theme parks and more. If you would like Conduent work from home reviews directly from their employees, Glassdoor has hundreds of reviews available , including some for Conduent work from home call center jobs you will need to create a free account to view all the information.

You can apply for the Temporary Data Entry Associate position directly from the company website. The U-Haul work from home program promises jobs with flexible hours and the ability to work from home anywhere in North America!

If you want to work. You do not need to be an experienced travel agent for this position. If you want to work remotely and make a difference, Aira may the perfect company for you!

Aira defines itself as a visual interpreter for the blind. I am in the process of being hired. The I9 is completed in person by setting an appointment with a notary that can verify your ID.

Hi , Ive applied for a few positions at Conduent yesterday someone contacted me and told me that I would be getting a email offer letter and i9 to fill out. However this is for a work from home job, was my call legit?

Can anyone help? Thank you very much and tell me id it was a real member of your company? The I-9 form is used to verify identity and employment eligibility, so an employer requesting that you complete one is not out of the ordinary.

This covers everything from marketing solutions, to contact tracking during the Covid pandemic. Conduent is essentially a go to for growth and innovation. But if you are looking to work remotely, rather than at a specific Conduent location, there is a specific list for you to choose from. Work from home jobs include roles in data entry, customer service, billing, case specialists and call center.

While you may be able to find remote jobs in other categories, you will mostly see people needed for customer service and call centers more than anything. If you want to have any chance of a successful application to Conduent, there are some basic requirements you must meet. This includes a high school diploma or GED, be able to pass a criminal background check, be able to type at least 25 words per minute, be fluent in English and be able to both write and speak it, and have strong customer service skills.

As mentioned, this is the absolutely minimum needed to be hired for a remote Conduent job, so if someone applies with more to offer, they will be chosen. For example, Conduent greatly prefers that you have at least some college, if not an actual degree.

Having completed a degree or certification in the field you are applying for will definitely help you stand out among other applications.

Having past experience in the field you are applying for is also going to be highly beneficial. Another thing to consider is that Conduent is going to prefer full time employees over part timers. They want to have people they can rely on and who will be able to take on 40 or more hours a week.

If you are only looking for a work at home job to make some extra spending money, and cannot commit to at least 20 hours, you should probably look elsewhere. Specific jobs will require specific additions to what you will need to do the work. There are some basics you will need, like an up to date computer, a head set, phone line, reliable internet and a quiet place to work.

This last one is crucial for anyone who wants to be able to work remotely or from their home. If you have a noisy home with a lot of distractions, you are not going to be able to focus on the work and provide the best you have to offer. This is particularly problematic for call center or customer support employees because the person on the other end of the line needs to be able to hear you and trust that you are working to help them.

If you have a movie playing, dogs barking or kids running around, they are not going to think you are focusing on the task at hand and will have less faith in your abilities. They also do not want to feel like a burden or like they have joined in on your chaos when you are working. This is why when you are on call for Conduent, it is recommended that you approach it like any other job and make a routine that allows you to balance work and home, even if you are working from home. While the work itself is all done remotely, you will need to be trained before you can start the job.

However, there are many jobs that Conduent insists that you live within miles of the training site to apply. Some jobs may be able to do part of the training online, but it is unlikely to get away with no in person training whatsoever.

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