We look forward to hosting you and your party again next winter for another great vacation. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. Sarah T wrote a review Jul Summer family trip.
Over Highmark clean, nice decor and friendly helpful staff. Only complaints during our 6 night stay was housekeeping did not refill toiletries entire stay, bed making was sloppy and the pool hot tub are open til 10 but pool lights turned off.
Inquired where switch was located so we could turn on self. The store located at bottom great food. We're so happy you enjoyed your stay, recognize the dedication of our staff and took advantage of our many amenities. We believe we've rectified a miscommunication between our guest service staff and the contracted security company specific to property walks after the staff leaves and prior to closing the pool, we appreciate you letting us now.
We've tightened up our housekeeping procedures as we're constantly striving to exceed expectations and are able to do so with feedback like yours. All the best and we look forward to seeing you again. Elizabeth S wrote a review Jan Atlanta, Georgia contributions helpful votes. Great location and amenities.
Our family of ten recently rented a penthouse unit for a Christmas week stay and we were very pleased overall with the Highmark. It's everything everyone has said: great location just a block or two from the gondola, first floor has a gourmet grocery store called wild plum that delivers to the Highmark condos. That was a great convenience! We arrived to a stocked condo and extra supplies during the week were just an elevator ride away.
The only negative was the heating system didn't work in all the bedrooms all the time - I had read about the HVAC issues others had in the past, so I wasn't surprised. Staff were helpful and maintenance personnel came quickly, but the heat never really worked properly in the bedrooms.
Thankfully the fireplace kept most of the unit warm and toasty, so it didn't ruin our vacation. I give the Highmark four stars for excellence in every other area. A great choice for families in Steamboat Springs. We are grateful for the kind words, and even more so the honest review. We strive for perfection in every area of guest service, especially within those we can control.
As you've mentioned, we did experience some HVAC issues over the Holiday Break due to such cold temps coupled with the high demand on the system while doing all that we could to remedy each request with the intent in keeping everyone as comfortable as possible, again, within our control, and were able to work with our HVAC contractor to remedy the issues prior to the Holiday week ending. While we'd prefer not to have any negatives, HVAC can certainly prove to be challenging when things go wrong.
That said, if our only negative Also, when booking direct or with one of our booking partners we can include other wonderful amenities such as an in-town on-call shuttle service, concierge services and a ski valet service at the base of the mountain to add to what appears to have already been a great experience.
Again, we thoroughly enjoyed you all enjoying yourselves, it's what we do. Your smiles make us smile. We look forward to seeing you again soon. Denver, Colorado 38 contributions 22 helpful votes. Retreat August We selected the Highmark based on its location and expected shuttle service for our leadership team retreat.
While we discovered that the shuttle doesn't run in the summer, the staff was very accommodating for making car service reservations and apologizing for any confusion. The property was amazing for the accommodations, pool , cleaning staff, front desk and management, location 2 minute walk to resort base and more. They are willing to make any experience reservations as well for hot air balloon rides, horseback rides, tubing, biking, etc.
What a great experience all around. We will definitely be back. Thank you for sharing about your experience at Highmark Steamboat Springs. It was a pleasure to host you. We do our best to meet and exceed expectations of our guests and we're pleased to hear that you will be making a return visit to see us again soon.
We look forward to seeing you then! Guests can book in-room massages for a fee. The gourmet grocery store located on the first floor is large and has a diverse wine selection and a deli that serves sandwiches, soups, and pizza, as well as coffee and pastries in the morning. The hotel provides free ski, snowboard, and bike storage, plus ski valet and discounted prices for rentals.
Travel Inspiration. It has been two weeks since the U. So much so that many of us may be thinking we should get away from the chatter in the neighborhood and the office and the supermarket to clear our heads. Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct. Subtract one room 1. Subtract one adult. Yes, send me expert tips and deals! Email Address. Oyster Award Winner. Upscale Kid-Friendly Romantic Luxury.
Prices shown for:. See All Steamboat Springs Hotels. See All Rates. Cons Late check-in times Front desk is only staffed during business hours Full housekeeping only provided for longer stays seven days or more. Bottom Line The four-pearl Highmark Steamboat Springs boutique hotel is nestled at the bottom of Mount Werner making it easy for guests to access the slopes. The Hotel. Scene Luxurious hotel with mountain-lodge decor that draws families Highmark Steamboat Springs is a boutique hotel housed in a six-story, Bavarian-style building made of partial stone.
Features Heated pool, hot tub, fitness center, and an on-site gourmet grocery store and deli A heated outdoor pool that guests can access from indoors is a highlight of the Highmark.
We cant wait to come back. We really enjoyed staying at this unit in the Highmark. Terrific location, great service and staff support, and very comfortable accommodations. I can't think of one thing I'd change.
Pool and hot tub were super, and the ski valet can't be beat. Top notch! This was one of the nicest condo's we've stayed at over many years and is extremely conveniently located. The ski valet service and shuttle service was excellent. Very nice hot tub and pool. Like the smaller setting at Highmark.
This is one of the nicest and most convenient place we have ever stayed. Very friendly and helpful staff. I absolutely love steamboat but staying at Highmark puts the cherry on the top! Location is convenient - the Wild Plum is amazing. Couldn't ask for more. We had a wonderful stay. The accommodations were great and so close to other activities.
The unit was clean, beautifully decorated and had everything we needed. The staff was helpful and the reservation process was easy. Highly Recommend. Very nice, clean, spacious, and great location. We walked to some great restaurants. There is a small but very nice upscale grocery store in the building. It also has some made to order items like pizza, sandwiches and ice cream.
My kids loved the pizza. You are also in walking distance of the lifts and some great summertime activities. The staff was super friendly and helpful. My kids loved the pool. We would definitely go back. Optional Travel Insurance. Damage Waiver Fee.
Kindness makes all the difference as we work together to protect the things that make Steamboat Springs so special. We love sharing our town and have compiled ways you can help protect our natural and cultural assets while having an unforgettable visit. Primary Bedroom 1 King Sleeps 2 guests Attached bathroom. Third Bedroom 1 Queen Sleeps 2 guests Attached bathroom. If you are visiting Steamboat for a youth sports tournament or event, such as Triple Crown , Mountain Soccer or Steamboat Classic Lacrosse , please select another of our fine properties.
We apologize for any inconvenience. Complex Description. Star Rating. Learn more here. No Oversized Vehicles: Oversized vehicles such as recreational vehicles, trailers and boats are not permitted at any of our rental properties and may be towed at the vehicle owner's expense.
Guest Reviews. Would definitely stay there again. We had the best time. When you all visit next year, we will make sure you are able to go to the restaurants you missed. We are looking forward to see you all next winter and maybe your younger one will be on skis too! This response is the subjective opinion of the management representative and not of Tripadvisor LLC. Jim R wrote a review Mar Kensington, New Hampshire 8 contributions 5 helpful votes.
Fantastic stay. Wow, what a hotel and what service. Our unit was incredible, very clean and well decorated. Service, from the front desk to the shuttle driver, great and great. We took the shuttle up and walked back. They couldn't store our boots because of covid so we would bring our shoes with us each day, at the end of the day we would walk back in our shoes. Note: they did store our skis. Concierge was great. With covid they gave us excellent recommendations for dinner.
The shuttle driver was awesome, the day we checked in, I had ordered groceries ahead time. Not only did he bring me be to Safeway he also helped with the groceries at at Safeway and when we got back to the hotel. The only tiny recommendations I would make, hooks in the mudroom units for your ski jackets. Thank you Highmark for making my annual Family trip one of the best ever.
Date of stay: February Cleanliness. JMcBeth wrote a review Mar Best accommodations ever! This was our third year renting at Highmark, so we obviously love the place. From the moment you make the reservation they start to make sure your stay is perfect. They call and ask what all you might need at least a month before you arrive.
On arrival you are greeted as if you are an owner. Their shuttle service is top notch. Everyone that works there is pleasant and helpful. With four adults and four grandkids under the age of 8, we could not have had a better experience. Thanks so much for your kind review! We are thrilled that you and your family enjoy coming back to Highmark year after year. We always want to give our guests the best experience possible, and that begins well before you arrive.
Being able to provide you with options and different activities during your stay is something we consider to be a high priority. Can't wait to have you back next time! Amy C wrote a review Aug Kansas City, Missouri 1 contribution. Highmark in Steamboat. We were so pleased with our stay at Highmark. It is a lovely complex, and our unit 3B was gorgeous. The on-site concierge downstairs is available daily from , and she was always super sweet and helpful.
There is also a wonderful upscale market on the 1st floor of the building that provides anything you might need. Covered parking underneath as well.
A wonderful stay! We are pleased that you enjoyed your stay. We look forward to hosting you again. Tim T wrote a review Jul SLC, United States 5 contributions 1 helpful vote. Best Spot in Steamboat. We are even considering buying a unit we love it so much. But its not just the property its the staff Rachel and James who bust their bottoms to make things beautiful and help us feel like we are at home. Date of stay: July Value. James P wrote a review Jan Atlanta, GA 13 contributions 3 helpful votes.
Great stay at a great location. It was a great stay all around. Kate at the front desk was very friendly and helpful. The location is an easy walk to the ski valet at the transportation center. Chris valet was very friendly and helpful - even helped put boots on the kids. Overall it was a great stay, and we can't wait to go back.
Date of stay: January Value. James, Thank you for your words of praise. We are here to help and make your family vacation as enjoyable and hassle free as possible. Having ski valet at the gondola base area makes everything much more convenient; especially when traveling with kiddos.
We are happy to hear that the service your received was above and beyond and we are looking forward to seeing you all next time. Jamie Shelton wrote a review Dec Jacksonville, Florida 58 contributions 51 helpful votes. Annual Ski Trip. First time to Steamboat. Highmark good place to stay, convenient to slopes, easy transport into downtown, but most importantly, the staff was outstanding!!
Made our stay great. LiveToTravel wrote a review Feb Philadelphia, Pennsylvania contributions 49 helpful votes. Ease and Proximity. Highmark is centrally located and the staff were amazing. The staff had a can do attitude. Have rented a lot of places on Ski Hills Highmark gets High Marks in our view. The location was great!
The staff were fantastic. Our unit that we rented was centrally located. And on top of all of that, they had a nice pool, hot tub and work out area. Would recommend to friends and family. Date of stay: February Value. Travelinglamberts, thank you for your high praise. We as a staff enjoy making our guests feel welcomed and part of the family; we are happy you experienced that.
Being only a block from the slopes really makes our location desirable, as you said. With the indoor- outdoor heated pool and hot tub, located on the first floor, there is almost no better way to end a great day of skiing or working out in our fitness center. We look forward to hosting you and your party again next winter for another great vacation.
Sarah T wrote a review Jul Summer family trip. Over Highmark clean, nice decor and friendly helpful staff. Only complaints during our 6 night stay was housekeeping did not refill toiletries entire stay, bed making was sloppy and the pool hot tub are open til 10 but pool lights turned off.
Inquired where switch was located so we could turn on self. The store located at bottom great food. We're so happy you enjoyed your stay, recognize the dedication of our staff and took advantage of our many amenities.
We believe we've rectified a miscommunication between our guest service staff and the contracted security company specific to property walks after the staff leaves and prior to closing the pool, we appreciate you letting us now. We've tightened up our housekeeping procedures as we're constantly striving to exceed expectations and are able to do so with feedback like yours. All the best and we look forward to seeing you again.
Previous Next 1 2 3 4 5 6 …. Chicago, Illinois 3 contributions 7 helpful votes. Answer from Joey R. Dec Hello Sagmarty - We're absolutely thrilled of your interest in our beautiful property, Highmark Steamboat Springs.
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