Access ID card. Review your coverage details, check claim status or estimate potential out-of-pocket costs. View now. We look forward to chatting with you. Access is based on hours of operation, representative availability, and member eligibility. If you are on a plan through your employer, you can use the Humana Support Community to ask questions and find helpful resources about using your insurance and topics for staying healthy. Sometimes you need to speak to a real-life person.
Find contact information for the individual or department you need. Small business or large, get help finding the right benefits for your company on the Humana employer page.
Home Help and support. Humana help and support. Ask Humana. Have a question? Find tools, answers to frequently asked questions and contact information. Complete your task Access resources and tools to help make managing your health easier. Get help online. Our online chat feature gives you: Easy access to information Live help from a Humana representative A faster way to get answers We look forward to chatting with you.
Yes, I want to chat. Use the Availity Essentials portal to manage all day-to-day needs of your office online, including claims, eligibility, prior authorization, referrals and much more. Sign in Availity. Update your information , PDF. For medication prior authorization, step therapy, quantity limits and prescription drug exceptions.
For questions about the pharmacy contracting process, including the status of requests, adding a network to a retail contract, and switching to an independent contract. Home Humana for Healthcare Providers Contact us. Online tools to assist you. View the list. Reach us by phone. Clinical intake team For medical service preauthorization requests and notification Open 24 hours a day. Eastern time, Monday through Friday. Central time, Monday through Friday.
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Emergency care is covered by a Humana plan regardless of whether the hospital is part of the Humana network. For non-emergency services, use the Humana provider search tool to filter by location or specialty to see which hospital-based providers near you are part of the Humana network. And remember, a Humana Medicare Supplement Insurance plan may be used anywhere Original Medicare is accepted, regardless of whether the provider accepts other Humana insurance plans.
The vast majority of hospitals in the U. Learn more about how to access and use the tool. Cleveland Clinic provides virtual visits for your convenience and health. Virtual visits are not covered by all insurance plans. In order to fully understand your benefits and potential cost, contact your insurance company and ask if virtual visits are included in your plan and if not, what it may cost you. Humana offers special health programs that focus on keeping members healthy, detecting early indicators of health risks, ensuring care is delivered safely and efficiently across all levels of care and managing chronic conditions.
Our case management program offers supportive services to members who have been hospitalized or suffer from chronic conditions. Humana also offers other programs to help people manage health conditions such as diabetes, congestive heart failure, chronic obstructive pulmonary disorder. All of these programs are voluntary, and you may discontinue at any time by letting your case manager know. The quickest way to discover more details is to sign in to and visit the MyHealth section.
Individualized support and programs may be available to you. A case manager may contact you shortly after you enroll in a Humana plan to explain more. Program employees can:. In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Humana.
For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. Humana makes it easy to find a participating in-network provider by using the Humana physician finder.
Humana members can also download Humanas MyHumana mobile app. The MyHumana app allows you to find a network provider with just a few clicks and gives you the ability to do things like check a claim or review your coverage. If you need help finding a network provider, please call TTY Users: 24 hours a day, 7 days a week or visit www. If you would like a provider directory mailed to you, you may call the number above or request one at the website link provided above.
Medicare is the federal health insurance program for people 65 years of age or older, some people under age 65 with disabilities, and people with end-stage kidney disease.
Initial Humana complaints should be directed to their team directly. You can find contact details for Humana above. We are doing work that matters ï¿½ connecting customers with businesses around the world and help them resolve issues and be heard. Use this comments board to leave complaints and reviews about Humana. Discuss the issues you have had with Humana and work with their customer service team to find a resolution. Providers in Puerto Rico may request to join our network by completing an online Service Request Form.
Also, you may contact our Humana Customer Service line at Some Humana networks may have additional participation criteria providers must meet in order to be granted participation status. As part of the contracting process, all providers have to pass through the credentialing process.
If you are a participating provider, on the documents below you have instructions on how to update your contract:. If you are from one of the following specialties, please use the contact information provided below:. You can also use this tool to see if your current optometrist, ophthalmologist or vision center is one of the 95, locations in the Humana network.
Our network includes optometrists, ophthalmologists and popular retail vision centers, so you can find an eye doctor near you, with office hours that work for you. You can learn more about how we build the network here. Our data was collected through third-party rating agencies, official government websites and databases, and directly from companies via websites, media contacts, and existing partnerships.
Power, and the Centers for Medicaid and Medicare Services. Data was verified to ensure data integrity and accuracy by cross-referencing the records and citation corresponding to each data point with our primary sources.
Humana also offers Medicare Advantage Special Needs Plans to anyone who meets specific eligibility requirements, lives in the service area of the plan and is enrolled in Medicare Part A and Part B. Humana SNPs also offer prescription drug coverage. Plan availability varies by state and service area. Humana is a multinational company founded on August 18, with its headquarters located at West Main Street, Louisville, Kentucky, U.
Hilzinger, Bruce D. Broussard and Susan DIamond. To write a complaint about Humana and get an answer from the officials of Humana, Complaintsboard.
Product shipment, payment, communication, billing, and any kind of service-related complaint about Humana can be filed via the specific Humana complaint section.
Call () Use this shortcut guide to get where you need fast. Calling from overseas Dedicated support lines ACTIVE DUTY AND PRIME REMOTE () APPLIED . Oct 12, ï¿½ï¿½ Briefly describe the article. The summary is used in search results to help users find relevant articles. You can improve the accuracy of search results by including phrases . Take advantage of self-service. With provider self service, you can verify patient eligibility, create and review referrals and authorizations, submit claims and check claim status, look up codes, .